Seller details & grievance officer
Everything the law requires us to tell you about who we are and how to complain, in one place rather than repeated at the bottom of every page.
Who you are buying from
| Seller | Gamla |
|---|---|
| Registered address | Swasti, Shankarpur Road, Nagpur, Maharashtra 441108, India |
| GSTIN | [GSTIN — pending registration] |
| Country of origin | India, for every item we sell |
| Contact | [GRIEVANCE-EMAIL] · WhatsApp +91 87679 61053 |
Grievance officer
Appointed under the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023.
| Name | Harshwardhan P. |
|---|---|
| [GRIEVANCE-EMAIL] | |
| Address | Swasti, Shankarpur Road, Nagpur, Maharashtra 441108 |
| Acknowledgement | Within 48 hours of receipt |
| Resolution | Within 30 days |
Write to the address above with your order number and what went wrong. If a plant arrived damaged, a photograph settles it faster than a description — see the returns policy, which is the quicker route for anything about a specific order.
Your data
What we collect and why is set out in the privacy policy. You can withdraw consent at any time from the Cookie & data preferences link in the footer — it is as easy to withdraw as it was to give, which the DPDP Act requires and most sites ignore.